1.1 By accessing this website and using the services provided by Mike Tedder Visual Arts you, the Buyer, consent to be bound by these Terms and Conditions. 1.2 Mike Tedder Visual Arts reserves the right to change these Delivery Terms and Conditions from time to time. Such changes will be displayed on the Mike Tedder Visual Arts Websites and will have immediate effect. You should regularly review our full Terms and Conditions because all amendments will be binding on you. 1.3 Our website contains links to other websites. Once you leave our site, you should note that we do not have any control over your destination. Your choice of payment method, for example Pay Pal, will have its own terms and conditions which will come into effect once you leave our site. Likewise, orders via external platforms such as Etsy will also operate their own terms and conditions. It is advised to make yourself familiar with the terms and conditions applicable to the individual website in question.
2.1 Mike Tedder Visual Arts holds the copyright for all graphics and design elements of this website. Any reproduction, replication, modification, or distribution of any site designs, graphics, text, or contents is strictly forbidden. 2.2 All images of art displayed on this website are the property of Mike Tedder Visual Arts. Any reproduction, replication, modification, or distribution of any art images on this site is strictly forbidden, unless the artist gives written permission for a specific image to allow this.
3. Order Acceptance
4. 14 day money back guarantee
4.1 You will have 14 days from when you receive the piece in which to cancel your order. This must be done by email. You will be responsible for safely returning the piece to Mike Tedder Visual Arts at your own cost and you must take care to ensure the piece is not damaged in the meantime or in transit. 4.2 Once Mike Tedder Visual Arts has received the piece in good condition you will be refunded the purchase price within 28 days.
5. Changed Products or Services
Mike Tedder Visual Arts reserves the right to change products, services, prices, and any other information at any time.
Mike Tedder Visual Arts does not warrant that the information contained on this site is accurate or up-to-date. Every effort has been made to keep the information contained on this website current and factual, but this is not guaranteed. Mike Tedder Visual Arts offers no warranties of any kind whatsoever to site users and will not be held liable for any damages of any kind arising from the use of this website, or from use of the pieces listed on or purchased from this site.
7. Representation of Artworks
7.1 Mike Tedder Visual Arts does its utmost to ensure that the artwork descriptions and photographs on this website give an accurate representation of the artworks you wish to buy. However, it is impossible to fully represent an artwork with a photograph. Site users should be particularly aware of the following factors when viewing artwork on this site. 7.2 Colours may appear differently on different monitors, or under different lighting conditions from those in which the photograph was taken. This is a particular problem with laptop LCD screens. Different computer monitors will be set to different colour resolutions. Older monitors in particular may not accurately reflect the pieces. Non-computer devices, such as Web TV may not accurately reflect the artworks and their colours.
8. Governing Law and Jurisdiction These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.
DELIVERY COSTS & DELIVERY TIMES
Speed and quality of delivery is very important to us; we want you to be more than satisfied with our service. We make every effort to dispatch orders on the day following receipt of your order. You will receive an email confirming shipment of your order.
From time to time, we may offer free shipping on orders, but otherwise, delivery is charged at cost for the safest and most expedient way of delivery to you. We do not make a profit from shipping charges.
We normally use Royal Mail special Delivery for the postage of all art to UK customers. This next day service allows you to track the status of your order, once it leaves us, and the tracking number will be included in the email we send on shipment. Packing and Next Day postal service to UK customers is usually £10 per order, with no charge for additional items. Currently small artworks from our online store will be posted to UK customers free of delivery costs.
If the item ordered is too large for standard Special Delivery postage, the most expedient alternative will be used within the same charge band.
Artwork can be shipped worldwide, but additional shipping costs may be required. Where possible a signed-for service will be used, again using the most expedient method within the international charge band. The standard cost of shipping international parcels is £20 per order. It may be possible to include additional items without extra cost, unless extra weight significantly increases postal charges. Currently small artworks from our online store may be posted to worldwide customers with free postage, but the buyer is responsible for any payment of cross-border import/VAT duties that may be levied.
EU customer orders: Due to the insanity of brexit and mismanagement by UK government we are unfortunately no longer able to regularly ship UK to EU because we are unable to advise in advance what new VAT/customs/carrier fees/ the customer would be liable for, should charges be levied, or carrier delays. EU customers wishing to place an order are requested to email: email@example.com and agree to accepting possible local customs fees upon delivery, before the order can be shipped.
EU customers only wishing to return items are requested to use the following address: Mike Tedder, Mike Tedder Visual Arts, Friedrichstr. 114A, 10117, Berlin, Germany
Heavy items (eg: collage on steel plate or large mosaics) will be shipped at cost, and an individual quotation will need to be agreed. Such items will be clearly marked and you will be asked to email first for a shipping quotation.
Please note that the customer is responsible for all import and customs duties, should these be levied.
In the unlikely event of your product being out of stock, we will contact you and tell you when we expect to receive your product. We will be able to arrange any changes to your order if you feel it necessary.
OUR RETURNS POLICY
Return of goods: We operate a ‘no-quibbles’ guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 14 days from date of invoice. You will receive a full refund for the price you paid for the artwork. When returning an item, please pack the item securely in its original packaging. For your own protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights.
Right to Cancel: